Reply with care, while keeping your team in control.
Use AI to prepare a first draft for a Google review. Add business context, choose a suitable tone, then review and edit the reply before approving it for publishing.
A draft is a starting point, not the final word.
AIRespond uses the review and the business details you provide to suggest a relevant response. Your team decides what to say and whether to publish it.
Helpful assistance with human review
- Start from a contextual draft instead of a blank page.
- Use business knowledge to keep details relevant.
- Edit and approve every reply before it is published.
From review to approved reply
Read the review
Understand the feedback and its context.
Prepare a draft
Ask AIRespond for a reply suggestion using business context.
Review and edit
Adjust wording, details and tone to fit the situation.
Approve to publish
Publish only after a person approves the final reply.
The response should fit the feedback
Positive feedback
For a review praising friendly service, thank the customer and recognize the team without adding details they did not mention.
A concern to address
For a complaint, acknowledge the concern, keep the tone calm and invite a private follow-up when more context is needed.
Questions about AI replies
Make the first draft easier.
Bring AI assistance into a reply process that stays reviewable and in your hands.
Get started with AIRespond