A thoughtful workflow for every customer review.
Connect an eligible Google Business Profile, bring review activity together, and prepare replies with AI assistance and your business context.
From a new review to a considered response.
AIRespond connects review management, response templates, business knowledge and analytics in one clear workflow. AI suggestions remain drafts for your team to review, edit and approve before publishing.
Built around a clear response process
- See synced reviews in a dedicated workspace.
- Use business context and templates to shape a reply.
- Keep people in control of every approved response.
A connected review-to-reply workflow
Connect
Connect an eligible Google Business Profile.
Sync
Bring customer reviews into AIRespond.
Prepare
Draft a reply with AI, templates and business details.
Approve
Review and edit before publishing to Google.
Understand
Explore review themes and response activity.
A useful fit for different review workflows
Local teams
Keep review reading and reply preparation in one repeatable routine.
Growing operations
Give people a shared way to use context, templates and approval.
Product questions
Bring your review workflow together.
See how AIRespond can support the way your business reads, prepares and responds to reviews.
Get started with AIRespond