Keep Google review activity in a clear routine.
Connect an eligible Google Business Profile to sync reviews into AIRespond. Read feedback, prepare a response and keep approval with your team.
A home for the review work your team already does.
Review management gives your team a consistent place to find synced customer feedback and prepare the next response. It supports a considered workflow from connection through approval.
Keep each part of the process visible
- Connect a Google Business Profile with appropriate access.
- Bring synced review feedback into the response routine.
- Keep preparation and publishing approval together.
A practical review management flow
Connect a profile
Authorize an eligible Google Business Profile.
Sync reviews
Bring available review activity into AIRespond.
Prepare a response
Use a template or draft a reply with AI assistance.
Approve and publish
Review the final text before it is published to Google.
Make review work easier to pick up
A new review arrives
Read the customer’s feedback in the context of your business, then decide whether a reply is needed.
A reply needs attention
Prepare a draft, make any necessary edits and keep a person responsible for approval.
Review management questions
Give reviews a clear next step.
Bring review reading, reply preparation and approval into one considered routine.
Get started with AIRespond